FAQs

Frequently Asked Questions

Where do you ship from?
All orders ship from our US-based fulfillment partners.

How long does shipping take?
Orders usually arrive within 4 to 8 business days.

Do you ship internationally?
No. We currently ship only within the United States.

What if my pet does not like the product?
Contact us within 30 days and we will help you with a return or refund.

How do I contact support?
Email us at support@petsjoytoy.com.